Welcome to Toowoomba Holden
At Toowoomba Holden our greatest pleasure is assisting old clients who return to update their Holden time and time again. We know and love Holden, so make us your first port of call for all Holden enquiries. If you haven't visited us before, we encourage you to come by and experience our leading standards of customer service. You will not be disappointed.
We are your first point of call for all things Holden. Our friendly team of Holden experts specialise in the areas of new & used vehicles sales, vehicle servicing, genuine parts, vehicle finance and insurance solutions. Whatever you require, at Toowoomba Holden we are committed to providing you with a leading automotive service experience. Find out for yourself by contacting one of our in-house experts today.
About Toowoomba Holden & HSV
Toowoomba Holden & HSV is part of the AP Eagers Group (www.apeagers.com.au), one of the largest automotive publicly listed companies in Australia.
At Toowoomba Holden & HSV, our approach to service excellence and customer satisfaction is consistent with our primary goal to build a successful business based on customer loyalty. To achieve this we seek to provide alternative avenues for feedback, ensuring that customers can communicate in a way that best meets their needs. All customer comments are highly valued and feedback is used to improve personal and operational performance.
In response to customer comments in the last 12 months, a large range of actions have been taken, including:
- On-going customer service training
- Focus on listening skills
- Drive-in under-cover service reception
- Production of a Service Information Card
- Improvements to our customer counter and waiting areas
Toowoomba Holden & HSV has received numerous awards including the Holden Grand Masters in 1994, 1995, 1996, 1997, 1998, 2001, 2002, 2004, 2007, 2008, 2010, 2011, 2012 & 2013. The Holden Grand Masters is a national award given to only the highest performing dealers, based on operational excellence in sales and service performance and customer satisfaction. Toowoomba Holden & HSV was proudly named the National #1 Selling Dealer of New Cars in November 2013.
Our dealership is located on the corner of James and Hume Streets, Toowoomba. Contact us today, or better yet, visit us at our Holden & HSV dealership. We look forward to hearing from you.
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